Txted AI: All‑in‑One Support
- Pricing
-
Free plan available
- Rating
- 5.0 (1)
- Developer
- Txted.ai llc
Featured images gallery
AI-native sales & support. No seats. No add-ons. 4-click setup.
Txted AI is your AI-native sales and support layer for Shopify — built for the web, not ticket queues. Instead of managing seats, macros, and helpdesk rules, Txted AI instantly answers product, shipping, and order questions directly on your storefront before customers bounce or open a ticket. No seat-based pricing. No complex setup. Live in 4 clicks. Stop managing tickets. Start capturing intent.
- Answers basic questions correctly (shipping, returns, sizing)
- Pulls real order status — not canned replies
- Hands off complex cases with all order and chat details included
- Lives directly on your storefront (web-first)
- No seats. No macros. No broken bots.
Languages
English
Works with
- Shopify Admin
- SMS
Categories
Pricing
Free Plan
Free
Features
- Unlimited profiles
- 50 conversations/month
- SMS, WhatsApp & Web channels
- Unlimited checkouts
- Built-in analytics
- Standard support
- No overage fees (pauses at 50)
Starter
$29.99 / month
$0.10 per extra conversation after 250/month
Features
- Unlimited profiles
- 250 conversations/month
- SMS, WhatsApp & Web channels
- Unlimited checkouts
- Built-in analytics
- Standard support
Base
$99.99 / month
$0.05 per extra conversation after 1000/month
Features
- Unlimited profiles
- 1000 conversations/month
- SMS, WhatsApp & Web channels
- Unlimited checkouts
- Built-in analytics
- Priority support: 48hrs
High-Volume
$399 / month
$0.03 per extra conversation after 5000/month
Features
- Unlimited profiles
- 5000 conversations/month
- SMS & WhatsApp channels
- Unlimited checkouts
- Built-in analytics
- Dedicated support: 24hr
- Dedicated account manager
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
This AI app has been a great addition to my website. It works really well for answering customer questions, especially during times when I’m not available to respond right away. It automatically handles inquiries quickly and accurately, which helps keep everything running smoothly. I also love that customers can even place their orders directly through the chat. It’s made communication easier, improved customer experience, and helped my business stay responsive 24/7. Highly recommend for any growing business!
Support
App support provided by Txted.ai llc.
Resources
Developer
Launched
January 29, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, Online Store, Shopify admin
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Edit customers
Customer data
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View products
Products, collections
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Edit orders
Order fulfillments, all order history for the last 60 days, draft orders
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View discounts
Discount codes and promotions
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View Online Store
Theme
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View Shopify admin
Legal policies
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